We Offer:
  • Diamond Club Membership
  • BioSmart Drain Maid
  • 100% Satisfaction Guarentee!
  • Caring & Knowledgeable Professionals!
Last Updated: Nov 23, 2024

Our Business Philosophy

Our goal is to provide prompt, friendly, quality septic and plumbing service to our customers
in the city of Laramie and Albany County; and to build a reputation as being honest and
committed to customer satisfaction.

We will help our professionals develop mastery of their skills. Our career plumbers
and customer service agents will achieve their highest potential through interactive and
comprehensive training.

Your home means as much to us as it does to you. Our professional plumbers will arrive in clean company uniforms and drive company vehicles prominently displaying our logo. We will
treat your property with respect by wearing shoe covers in your home and placing protective
floor coverings, such as rugs in work areas. Our professionals will clean their work area
making sure not to leave you a mess, at no extra cost.

We will present you with a precise price from our uniform pricing guide BEFORE we start any
work so you will always know exactly what to expect. You will have options and work will
only proceed with your authorization. We will only perform the needed work and never give
you any surprises.

After every visit we will make a quality assurance call to you to ensure you are completely
satisfied with the service you received. This means you will have an opportunity to share your
experience with a customer service agent, a real person who cares, not a recording with options
to choose.

Buddy and Elisa Crater along with their team of caring and knowledgeable professionals aspire
to be the best!

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