Company History

 

After working for everybody that was capable of doing good work, seeing what they have to offer and where they fall short, I realized that if I want any job stability, I'd have to be self-employed. No one else will let me do things right, and then they wonder why they go out of business. The prevailing wisdom of the industry is to try and do a good job 80% of the time; the other 20% just aren't worth the effort. This lacks the foresight to recognize that everyone will be part of that 20% that aren't happy after you clean for them 5 times.

So in 1991 I formed "Your Carpet Care Co." I set about finding out what it would really cost, JUST to clean your carpet. No built-in advertising expense, overhead, or anything else. I stayed abreast of all the technical advances in my industry, and in August of 1999 made a switch that was a bold move at the time. It made sense to me and all my experience agreed, but there was no research to support it " yet. Since then carpet manufacturers have finally gotten around to doing their own research, and spent millions. Do you know what they found? What I do works best! And they endorse the equipment I use. It's inventor was so impressed with the advances I had already made and the cleaning results I get that he wanted me to have a prototype of his new, improved version. So there's a small but significant piece of history at work in your home. Not only did my own experience tell me immediately that this switch in August of 1999 was a good thing, but I also started getting more referrals, so I know my long-term clients liked it better, too.

By 2002 I found I had the only service record of straight A's with Angie's List of any carpet cleaner, upholstery cleaner, or company that offers both, with no negative reports! And I also have a perfect record with the BBB. In October 2003, I began operating in Wisconsin as "A-1 Carpet Cleaning," where I continue applying my old-world values in an industry that's increasingly high-tech. And I'm earning a spotless record with an online service called Service Magic, as well as with the areas finest and most reputable carpet retailers.